Objective: To utilize my strong Customer Service and Software Application skills.

Education 

Professional Skills 

Superior Customer relations
Proven ability to complete projects successfully and efficiently
Excellent research, analyzation, and problem solving skills
Demonstrated ability to learn quickly and to use knowledge and experience effectively
Strong detail/deadline oriented worker
Exceptional prioritization, multi-tasking and organizational skills

Computer 

PC Applications: Win9x/NTx, WFW 3.11, Ventura Publisher, Dbase III+, Corel Office, Lotus Suite, Microsoft Office, Microsoft Publisher, Flow Charting, Visio, Walker Interactive AP software, Microsoft FrontPage, Cute FTP, Internet Explorer, Netscape, and Corel Draw, Finale, Band-In-A-Box, Intelligent Access 

Professional Experience 

 Director of Music, Chicago Park School – Chicago Park CA                   2000/2001
Taught History of Jazz, instrumental and vocal music in 4th  through 8th grades
Ensembles included:
 v     Concert Band, Wind Ensemble
    v     Concert Choir, Solo Vocalists, Jazz choir
    v     Beginning Guitars, piano, trumpet, clarinet, and percussion

Substitute Teacher, Nevada County/Placer County                                   2000/2001
Taught:
    v   Choral and instrumental music at Bear River High School
    v   Instrumental music at Lincoln High School
    v   Instrumental music at Nevada Union High School
    v   Computer Applications, Spanish, English, and Drama at Bear River High School 
    v   Spanish and English at Del Oro High School

Contractor at Hewlett-Packard     Roseville CA                                       1997 to 2000

Global Support Logistics - Traffic Desk                             May 2000 to August 2000
Responsible for filing all pertinent freight bills in alpha-numerical order
Processed all freight payments for division with a 99% accuracy rate
Reviewed UPS billing for inaccuracies and provided solutions to remove the inconsistencies.

FSC Roseville - Accounting Information Coordinator       June 1999 to May 2000
Worked with the design and implementation phases of the MFR online solutions project
 Integral part of an order fulfillment team
Responsible for account reconciliation's for two divisions
Focal point for Non-Wage Compensation tax compliance
Managed Customer Feedback surveys
Designed flyers and presentation materials
Backup for the Educational Assistance Program Administrator
Created a variety of documents, spreadsheets and presentations utilizing MS Office 97 

Customer Support Business Center -                                Sept. 1997 to March 1999
Administrative Assistant
Provided administrative support to the Geography Central #1 team staff
Central Geography Business Fundamentals Focal Point
Assistant Webmaster for the Customer Support Business Center (C.S.B.C.) utilizing FrontPage 98. Duties included design, and testing of Web pages using HTML and other Web tools. (Graphical design support: importing, cropping, retouching and otherwise manipulating photos and artwork to make those images compatible with the constraints of Web pages.)
Developed the Central Global Team's web pages from inception to completion
Actively participated on the Microsoft Rollout Team that included providing software training for the C.S.B.C. division
Created a variety of documents, spreadsheets and presentations utilizing MS Office 97

United Artists Theaters Assistant Manager       Northern CA                1985 to 1995 
Balanced daily books which entailed processing accounts payables and reconciling cash accounts
Processed and tracked product orders (from initial order through receiving, maintained strict inventory controls)
Supervised staff and subcontractors
Trained new employees in all phases of theater operations

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Copyright © 1999 - 2000 [Craig L. Murray]. All rights reserved.
Revised: June 01, 2001 .